Melissa Grenfell, Communications Officer I’ve been with Kindred since 2011. My role within the organisation is incredibly varied: one day I can literally be left holding the baby whilst a parent meets with an Advocacy worker, and the next I can be doing finances or pulling together information developing new project ideas, helping out with some overspill Helpline calls, designing the next newsletter and updating our Facebook page in between. Like every member of the team we do what we can to support families although the main part of my post is dedicated to getting information out to parents and carers, professionals and funders. I also work with our Transitions project and enjoy the chance to meet parents who are in a way facing challenges of their own as they try to support their young people move from school to adult life. My varied work background, from being a support worker to production of independent film, has prepared me for the variation within Kindred: no two days are the same, and each day offers opportunities to learn something new. The one constant is the fulfillment that comes from knowing that Kindred and my amazing colleagues, DO make a difference! In addition to being reminded of the reality and hardships they face on a daily basis, hearing from families about the difference we’ve made, and about the often unexpectedly positive things that are going on in their and their children’s lives, makes me value my work at Kindred even more.